Grounds Crew

Description

POSITION: Grounds Crew

DEPARTMENT: Mountain Operations

REPORTS TO: Mountain Operations Manager

STATUS OF POSITION: Seasonal Contract

WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for

Position Summary

The Grounds Crew will be responsible for maintaining the Resort grounds to ensure they are safe, clean and presentable to the guests and employees. The Grounds Crew will perform all outdoor maintenance including landscaping, property clean-up, snow removal and outdoor property enhancements.

Operational Duties and Responsibilities:

• Performing landscape maintenance duties, such as snow removal, clearing lots, mowing, fertilizer applications, weed control, aeration, spring clean-up, fall clean-up, trimming, etc
• Operate a variety of mechanical equipment including but no limited to bed edger's, commercial mowers, blowers, trailers, chainsaws, line trimmers, etc
• Responsible for debris and garbage from patios, emergency exits and parking lots
• Address guest questions, comments and concerns
• Minor equipment repairs such as sharpening blades
• Ensure you are working in conjunction with Health & Safety protocols and practices, and report any damages to equipment or injuries of staff to appropriate Manager immediately

Guest Experience Duties and Responsibilities:

• Energetic, outgoing with a positive attitude, driven to deliver elevated guest experiences
• Excellent communication skills, both written and verbal as well as excellent problem-solving abilities
• Respond to special guest requests with a sense of urgency in a friendly and efficient manner
• Guest-centric health & safety conscious and actively involved in maintaining a safe work environment

Qualifications:

• Able to work days, weekends, early morning, evenings and holidays
• Two years' experience in this or related field is an asset
• Willingness to work occasional overtime
• Must be comfortable working independently
• Must be able to lift up to 50 pounds to waist level and perform all other physical requirements associated with a position of this nature

Our Commitments to you:

• Individual and family staff pass for all Freed Hotels & Resort owned properties throughout Canada which include complimentary recreation pass for amenities available, discounted food & beverage, discounted retail and hotel stays
• Company social events
• Supportive colleagues, mentors and leaders. We care about each other across the organization and believe in collective impact.